Privacy Policy
Last updated: May 21, 2026
This Privacy Policy explains how Lytics Partners LLC, a New Jersey limited liability company doing business as Lumear AI ("Lumear," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit lumear.ai, use our websites, apps, products, AI tools, APIs, software, and related services, or otherwise interact with us (collectively, the "Services").
If you do not agree with this Privacy Policy, do not use the Services.
1. Notice at Collection
We collect the categories of personal information listed below. We use them for the purposes described here and retain them as described in Section 12.
| Category | Examples | Purposes | Sold or Shared? |
|---|---|---|---|
| Identifiers | Name, email address, account ID, IP address, device identifiers | Account creation, authentication, support, security, communications, marketing and advertising | Shared for advertising as described below |
| Contact and account information | Company name, role, billing contact, preferences | Provide Services, manage accounts, send service notices, marketing | No |
| Commercial information | Plan, purchase history, invoices, payment status | Billing, subscriptions, fraud prevention, accounting | No |
| Internet or network activity | Log data, pages viewed, referring URLs, cookie identifiers, interaction events | Security, analytics, troubleshooting, product improvement, marketing and advertising | Shared for analytics and advertising as described below |
| User content | Prompts, uploads, text, images, files, inputs, outputs, metadata, feedback | Provide AI features, generate outputs, troubleshoot, improve Services as described below | No, unless you direct us to share it |
| Authorized brand and website data | Domains, URLs, website content, page metadata, brand materials, public website text, screenshots, structured data, and monitoring results from properties you submit or authorize | Monitor, analyze, scrape, summarize, and report on authorized brand and domain properties | No, unless you direct us to share it |
| Support communications | Messages, attachments, call notes, feedback | Respond to requests, improve support, resolve disputes | No |
| Approximate location | Region inferred from IP address | Security, localization, legal compliance | No |
| Sensitive personal information | None intentionally collected | Not applicable | No |
We do not knowingly sell personal information for money. We use retargeting, analytics, advertising, and similar technologies that may involve "sharing" personal information, targeted advertising, or cross-context behavioral advertising under certain U.S. state privacy laws. You may opt out as described in Sections 16 and 17.
2. Personal Information We Collect
We collect personal information in the following ways:
- Information you provide, such as account details, profile information, prompts, uploaded files, payment details, support messages, survey responses, marketing preferences, brand names, domains, URLs, and monitoring instructions.
- Information generated by your use of the Services, such as outputs, usage logs, device information, IP address, browser type, operating system, pages viewed, feature use, error logs, and security events.
- Information from authorized sources, such as websites, domains, brand properties, public pages, or online locations that you submit, connect, own, control, administer, or have permission from the brand or domain owner to monitor or scrape.
- Information from third parties, such as payment processors, authentication providers, analytics providers, marketing partners, publicly available sources, and business customers that invite you to use the Services.
Payment card details are typically handled by our payment processor and are not stored by Lumear, except for limited billing metadata such as plan, transaction ID, invoice status, and the last four digits of a card where provided by the processor.
3. AI Inputs, Uploads, and Outputs
The Services may allow you to submit prompts, text, images, files, data, or other content ("Inputs") and receive AI-generated content ("Outputs"). We process Inputs and Outputs to provide the Services, maintain safety and security, troubleshoot, enforce our terms, and improve user experience.
We do not use your Inputs, Outputs, brand data, domain data, or AI responses to train Lumear models or third-party models unless you expressly opt in or separately agree in writing. We may use aggregated, de-identified, or anonymized information to improve the Services, measure performance, and understand product usage.
We may send Inputs and related information to third-party AI infrastructure providers or model providers solely to provide and secure the Services, subject to vendor agreements. We do not intentionally collect sensitive personal information. Do not submit sensitive personal information, confidential information, health information, financial information, biometric information, children's information, or regulated data unless your agreement with Lumear expressly permits it.
AI-generated Outputs and monitoring results can contain mistakes, outdated information, or incomplete summaries. You are responsible for reviewing and verifying Outputs before relying on them.
4. Authorized Brand and Website Monitoring
If you ask us to monitor, scrape, summarize, or analyze a brand, website, domain, page, account, or other online property, we process the related content and metadata to provide the Services. You are responsible for ensuring you have explicit permission from the applicable brand, domain owner, website owner, account owner, or rights holder before submitting or authorizing any monitoring or scraping request.
We do not intend the Services to be used to monitor individuals, collect sensitive personal information, bypass access controls, or scrape third-party properties without authorization. If monitored website content contains personal information, we process it according to this Privacy Policy, our agreement with you, and applicable law.
5. How We Use Personal Information
We use personal information to:
- Provide, operate, maintain, and improve the Services.
- Create and manage accounts.
- Generate, store, display, and deliver Outputs.
- Monitor, scrape, analyze, summarize, and report on brand and domain properties you submit or authorize.
- Process payments and manage subscriptions.
- Authenticate users and prevent fraud, abuse, spam, and security incidents.
- Provide support and respond to requests.
- Send service notices, updates, security alerts, and administrative messages.
- Market Lumear products and services, send promotional communications, measure marketing campaigns, and tailor marketing where permitted by law and your preferences.
- Analyze usage, measure performance, debug, and improve product quality.
- Enforce our Terms of Service and Acceptable Use Policy.
- Comply with legal obligations and protect rights, safety, and property.
- Create aggregated, de-identified, or anonymized information.
6. Legal Bases for Processing
If GDPR, UK GDPR, or similar laws apply, our legal bases may include:
- Contract: to provide the Services you request.
- Legitimate interests: to secure, improve, and operate the Services, prevent fraud, respond to support requests, and conduct ordinary business operations.
- Consent: for certain marketing, cookies, optional model-training choices, or other processing where consent is required.
- Legal obligation: to comply with tax, accounting, legal, and regulatory duties.
You may withdraw consent where processing is based on consent, subject to legal or contractual limits.
7. How We Disclose Personal Information
We may disclose personal information to:
- Service providers and processors that host, operate, secure, analyze, support, or maintain the Services.
- AI infrastructure and model providers that help generate Outputs or operate AI features.
- Website monitoring, scraping, data extraction, and infrastructure providers that help provide authorized brand and domain monitoring.
- Payment processors and billing providers.
- Analytics and advertising partners, if enabled and subject to your choices.
- Professional advisors, such as lawyers, accountants, auditors, insurers, and security consultants.
- Business customers or workspace administrators, if your account is part of an organization.
- Authorities, courts, or third parties when required by law or to protect rights, safety, security, and property.
- Parties involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
- Other parties with your direction or consent.
We do not disclose Inputs, Outputs, or authorized brand and website data to third parties for their independent marketing purposes unless you direct us to do so or we disclose it in a way that is aggregated, de-identified, or anonymized.
8. Subprocessors and Service Providers
We rely on subprocessors and service providers to operate Lumear. Each receives only the information reasonably needed to perform its function. Public product-facing providers may include OpenAI, Anthropic, Google, and Perplexity, depending on the features and providers you select or the domains you add.
We also use infrastructure, authentication, payment, transactional email, background job, analytics, consent-management, hosting, and security providers. To avoid exposing sensitive operational details, we do not publish every infrastructure subprocessor publicly. A current list, including the categories of data each subprocessor receives, is available to customers on request and may be provided under NDA where appropriate. We will give existing customers reasonable notice before adding a new subprocessor whose role meaningfully changes how customer data is handled.
9. Cookies and Similar Technologies
We use cookies, pixels, local storage, SDKs, and similar technologies as described in our Cookie Policy. These technologies help us keep you signed in, secure the Services, remember preferences, measure performance, understand usage, and, if enabled, deliver or measure advertising.
Where required, we ask for consent before using non-essential cookies or similar technologies. You can manage cookie choices through our cookie banner and browser settings.
10. Marketing Communications
We may use your information to market Lumear products and services, send promotional emails, measure marketing campaigns, and understand interest in our Services. You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us at letschat@lumear.ai. We may still send transactional or service-related messages, such as security notices, billing notices, and account updates.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include encryption in transit, access controls, authentication, logging, vendor review, and security monitoring. No system is completely secure, and we cannot guarantee absolute security.
12. Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and improve the Services.
Typical retention periods are:
| Data type | Retention period |
|---|---|
| Account information | For the life of the account or workspace, plus up to 90 days after cancellation or closure |
| Billing and tax records | As long as required for tax, accounting, legal, and compliance purposes |
| Inputs and Outputs | For the life of the workspace, then read-only for up to 90 days after cancellation or closure so you can export them |
| Authorized brand and website monitoring data | For the life of the workspace, then read-only for up to 90 days after cancellation or closure so you can export it |
| Security logs | As long as reasonably necessary for security, fraud prevention, debugging, and compliance |
| Support records | As long as reasonably necessary to provide support, resolve disputes, and maintain business records |
| Marketing records | Until opt-out or as long as reasonably necessary for marketing and compliance |
| Cookie consent records | As long as reasonably necessary to document consent choices and comply with law |
After the applicable retention period, we will delete, anonymize, or otherwise handle information according to our retention practices and legal obligations. Backups may take up to an additional 30 days to roll off after deletion from primary systems.
13. International Transfers
We are based in New Jersey, United States. We and our service providers may process personal information in the United States and other countries. These countries may have data protection laws that differ from those in your location.
Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses, data processing agreements, adequacy decisions, or other lawful transfer mechanisms.
14. Children's Privacy
The Services are intended only for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided personal information to us, contact letschat@lumear.ai and we will take appropriate steps to delete it.
15. Your Privacy Rights
Depending on where you live, you may have rights to:
- Know or access personal information we process about you.
- Correct inaccurate personal information.
- Delete personal information.
- Receive a portable copy of personal information.
- Opt out of targeted advertising, sale, or sharing.
- Limit certain uses of sensitive personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Appeal a decision we make about your request.
To exercise rights, contact letschat@lumear.ai. We may verify your request by asking for information reasonably necessary to confirm your identity. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.
We will not discriminate against you for exercising privacy rights.
16. California Privacy Notice
This section applies to California residents where the California Consumer Privacy Act, as amended, applies.
In the preceding 12 months, we have collected the categories listed in Section 1. We collect, use, retain, and disclose them for the purposes described in this Privacy Policy, including Sections 4, 5, 8, and 10.
We disclose personal information to the categories of recipients described in Sections 7 and 8. We do not knowingly sell or share personal information of anyone under 18. We do not intentionally collect sensitive personal information.
California residents may request to know, access, correct, delete, opt out of sale/sharing, limit certain uses of sensitive personal information, and appeal where applicable. You may opt out of sale, sharing, targeted advertising, or cross-context behavioral advertising through our cookie banner or by contacting letschat@lumear.ai.
If we offer a financial incentive or loyalty program involving personal information, we will provide a separate notice explaining the material terms.
17. U.S. State Privacy Choices
Residents of states with applicable privacy laws may have additional rights, including rights to opt out of targeted advertising, sale of personal data, and certain profiling. You may exercise these choices through our cookie banner, Global Privacy Control where required, or by contacting letschat@lumear.ai.
18. EU/UK/EEA Privacy Rights
If EU, UK, or EEA data protection laws apply, you may have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. You also may lodge a complaint with your local supervisory authority.
Controller: Lytics Partners LLC d/b/a Lumear AI
Contact: letschat@lumear.ai
EU/UK representative: Not appointed
Data Protection Officer: Not appointed
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated "Last updated" date. If changes are material, we will provide additional notice where required by law.
20. Contact Us
Lytics Partners LLC d/b/a Lumear AI
Mailing / registered agent notice address:
971 US HIGHWAY 202N
STE N
BRANCHBURG, NJ 08876
USA
Email: letschat@lumear.ai